FAQ

What should I do if my flight is canceled?
- Contact the airline immediately to rebook your flight. If booked through us, reach out for assistance.

When should I check in for my flight?
- Check in 24 hours before your flight.
How early should I arrive at the airport?
- For international flights, arrive at the check-in desk 3 hours before departure.
- For domestic flights, arrive at the check-in desk 2 hours before departure.

Do I need to collect my bags during layovers?
- In most cases, no. Your bags are usually transferred to your next flight.
Can I explore the city during a long layover?
- Yes, for layovers of 5 hours or more, you can explore the city using Uber or an excursion service with airport pick-up. Check Viator for details.

What if my hotel room doesn’t match what I purchased?
- Contact the hotel front desk immediately to resolve the issue. If booked through us, reach out for assistance.

Is my credit card processed at the time of purchase for custom planning services?
- Yes, your credit card is processed at the time of purchase.
Why do I have to pay $300 for full-service planning?
- This fee covers the comprehensive planning and booking process, ensuring a seamless and personalized travel experience.
Why do my guests have to pay $100 per room when they join my trip?
- This fee covers administrative costs and helps manage group logistics.

How long does it take to get resort options after I start the full-service planning?
- Resort options are typically provided within 2-3 business days.
Can the options be found on your website?
- Yes, you can view available options on our website.

How many people can comfortably stay in a resort room?
- Up to 3 non-co-sleeping guests or 4 co-sleeping guests. Some resorts offer connecting rooms, accommodating up to 6 guests.

Should I rent a car for my trip?
- We recommend using shuttle services or Uber to avoid traffic violations and unfamiliar territories, ensuring peace of mind.

When is check-in and check-out at all-inclusive resorts?
- Check-in is at 3 PM, and check-out is at 11 AM.
What if I arrive early at my resort?
- If it’s not peak season, the resort may be able to check you in early. Otherwise, consider booking an additional night for early check-in.

How does cancel-for-any-reason insurance work with full-service planning?
- You will receive a full credit or refund (depending on the tier you choose) minus the insurance cost if you cancel.
How long does it take to get a refund or credit?
- Refunds take less than 30 days, while credits are issued within 2 days or less.
Can I use my credit to go somewhere different?
- Yes, you can use your credit for any destination within the system you were booked in.
How long does the credit last?
- Credits are valid for up to 365 days.
How do I redeem my credit?
- Travel must be completed by the credit expiration date. Contact your agent to start the process, with a discounted fee of $25-$50 for new bookings.

Can I add people to my room after booking?
- Yes, a $50 change fee applies, along with additional booking costs for the extra person.
Why is there an extra charge for additional guests at the resort?
- All-inclusive and breakfast resorts charge a premium for additional guests to cover food and alcohol costs.
What if I show up with an extra person without prior notice?
- You will pay the current rate for the extra person to receive a band for resort amenities. It’s best to add them as soon as possible.

What if my roommate cancels and I still go on the trip?
- The resort won’t refund your roommate, but they may get a flight credit. If you have insurance, they will receive a flight and ground transportation credit.
Why won’t the hotel issue a credit if one person cancels?
- Hotels charge more for solo stays at all-inclusive resorts and cruises. The remaining guest can decide to give the canceled roommate a partial refund.
Can the credit be placed in my name if I’m paying for the entire trip?
- Yes, notify your agent before booking that it’s a gift, and any credits can be placed in your name.

What’s the difference between an all-inclusive resort and a hotel?
- All-inclusive resorts offer activities, complimentary food, drinks, snacks, alcohol, and non-motorized water sports, with tipping as the only extra expense. Hotels primarily provide accommodations with fewer included amenities.
Why won’t the resort let me know if I will be placed next door to my friends before arrival?
- Resorts and Hotels do not have this feature yet and you will be givehn

Cruise Frequently Asked Questions

Solo Passengers

Why do solo passengers pay more than double occupancy cabins?
- Solo passengers often pay more because cruise pricing is typically based on double occupancy, and single travelers are charged a supplement to cover the cost of the empty bed.

Cabin Selection

Am I able to choose my cabin location on a cruise?
- Yes, you can choose your cabin location when booking, ensuring you get the best possible location on the ship.

Deposits and Payments

Why does Young Lifestyle Travel collect a full or discounted deposit for cruises?
- We collect full or discounted deposits upfront so clients can know their cabin location and number at the time of booking, securing the best spots on the ship. Traditional group cruises secure cabins after the second payment, often leaving less desirable locations available.

What’s included in most cruise fares?
- Buffet meals, juice, teas, lemonade, coffee, soft serve ice cream, and nightly banquet-style dinner, preferably on the same floor as your cabin.
Are there other restaurants on the ships?
- Yes, these are called specialty restaurants and require an additional fee.

Onboard Payments

Why does Young Lifestyle Travel advise against using a debit card for onboard cash cards?
- Debit cards incur holds on the amount spent, which may not drop off immediately, causing your bank account balance to appear inaccurate. Instead, withdraw the cash amount you want to use and load it onto the cash card.

Arrival Recommendations

Why does Young Lifestyle Travel recommend arriving a day before the sail date?
- Arriving a day early allows for any potential delays at the airport or with transportation, increasing the likelihood of making your cruise departure on time. We also strongly advise getting travel insurance for added protection.